Privacy Policy
Effective Date: June 1, 2025
Bath Fitter – San Diego (“Bath Fitter”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data in compliance with applicable privacy laws. This Privacy Policy is subject to change at Bath Fitter’s discretion and without prior notice.
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Information Bath Fitter Collects
When you interact with our website or services, we may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and any details you provide related to your Bath Fitter project.
- Communication Data: Records of emails, phone calls, or SMS communications between you and Bath Fitter.
- Technical Data: Information about your device, browser type, and website usage through cookies and analytics tools.
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How Bath Fitter Uses Your Information
We collect and use your personal information for the following purposes:
- Providing Services: To manage your account, respond to inquiries, provide information regarding Bath Fitter’s products and services and assist with your project. To generally improve customer service.
- Project Updates and Communication: To send important updates about the status and progress on your Bath Fitter project, including via phone, email, and SMS.
- Marketing and Promotions: With your consent, we may send you promotional emails or offers related to Bath Fitter’s products and services. You can opt out at any time.
- Website: To improve our website to better serve you.
- Legal and Compliance Obligations: To comply with legal or regulatory requirements.
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How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage and encryption protocols.
- Limited access to personal data by authorized personnel only.
- Regular monitoring and updates to safeguard against security threats.
- While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
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Information Sharing & Disclosure
Bath Fitter does not sell your personal information. We only share your data in the following cases:
- Service Providers & Contractors: We may share information with third-party service providers who assist us in delivering our services (e.g., installers, financing partners, or software providers). However, we do not sell your phone number or personal information to third parties for marketing purposes.
- Legal Compliance: If required by law, court order, or government request, we may disclose your information to comply with legal obligations.
- SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.
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Your Rights & Choices
You have the right to:
- Access your personal data and request a copy of the information we hold.
- Correct any inaccurate or outdated personal information.
- Request deletion of your personal data, subject to legal obligations.
- Opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying “STOP” to SMS messages.
To exercise any of these rights, please contact us using the information below.
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Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. These help us analyze website traffic and improve functionality. You can adjust your browser settings to disable cookies if preferred.
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Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services after changes means you accept the updated policy.
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Terms and Conditions for SMS Communications
By subscribing to Bath Fitter SMS services, customers agree to receive text messages regarding their project status. These messages are intended to provide important updates and improve the overall customer experience.
- For HELP, contact Bath Fitter at (619) 447-2000 or through our website at www.bathfittersd.com .
- To opt out, reply with “STOP” at any time.
- Message frequency may vary based on project status and interactions.
- Standard message and data rates may apply, depending on the mobile carrier.
- SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Bath Fitter does not sell, share, or distribute SMS opt-in data or phone numbers for marketing, promotional, or third-party SMS purposes. SMS consent and customer phone numbers are kept strictly confidential and used only for communication related to Bath Fitter services.
SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Bath Fitter, you may receive text messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Bath Fitter at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.bathfittersd.com.
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our website at www.bathfittersd.com.
- Message frequency may vary.
